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Privacy Policy for Elite Auto Auctions

Effective Date: January 24, 2025
Last Updated: August 9, 2026

Overview

This Privacy Policy outlines how Elite Auto Auctions ("Company", "we", "us", or "our") collects, uses, and safeguards your personal information when you access or use our services on eliteautoauctions.com (the "Site"). By using this Site, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please refrain from using the Site.

Elite Auto Auctions is committed to maintaining the highest level of privacy and data security. This Privacy Policy explains how we manage your personal information when you engage with our products and services, communicate with us, or interact with third-party partners. We may update this Privacy Policy periodically, and your continued use of the Site constitutes acceptance of any changes.

By registering on the Site or utilizing our services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. This document is an integral part of our Terms of Use and Terms of Sale agreements.

1. Special Note About Children Our services are not intended for individuals under the age of 18. If you are under 18, you may not use the Site, even with parental or guardian supervision. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take appropriate steps to delete it.

2. Information We Collect We collect various types of information to provide and improve our services. This includes:

• Personal Information: Name, email address, phone number, mailing address, identity verification details, and other contact information necessary for transactions.

• Financial Information: Payment details, such as credit card numbers and bank account information, used for billing and transaction purposes.

• Behavioral Data: Information automatically collected through your interactions with our Site, including IP addresses, browser types, referring URLs, time-stamps, and usage patterns.

• Cookies and Tracking Technologies: Small data files that enhance site functionality, analyze usage patterns, and customize your experience.

• Advertising and Campaign Information: When you reach our Site from an online advertisement, we may collect the click identifier assigned by the advertising platform (for example, Google Ads click identifiers such as gclid, gbraid, or wbraid), together with the campaign and source information included in the web address you arrived from. We may associate this information with the Behavioral Data and cookie identifiers described above.

We may also collect data related to your interactions with third-party partners, including information about your transactions, preferences, and behavior on the Site.

3. How We Use Your Information Your information is used for the following purposes:

• To provide, operate, and improve our services.

• To process transactions and payments.

• To personalize and enhance your user experience.

• To communicate with you regarding updates, promotions, and service-related announcements.

• To conduct internal research and generate anonymized reports.

• To measure advertising attribution and marketing campaign performance, including understanding which advertisements contribute to registrations, site engagement, offers, and purchases.

• To detect, prevent, and address security issues, fraud, or other unauthorized activities.

By using the Site, you agree to receive both administrative and promotional communications from Elite Auto Auctions. You can opt out of promotional messages at any time by following the instructions provided in the communications.

4. Sharing and Disclosure of Information We may share your personal information with:

• Affiliates and Business Partners: To facilitate transactions and provide related services.

• Third-Party Service Providers: To support functions such as payment processing, shipping, and data analysis, under strict confidentiality agreements.

• Law Enforcement and Legal Compliance: To comply with legal obligations, protect against fraudulent activities, or respond to lawful requests from public authorities.

• Corporate Transactions: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties. However, we may share aggregated, non-personally identifiable information for marketing and analytical purposes.

5. Managing Your Account and Security You are responsible for maintaining the confidentiality of your account information, including your password. You are accountable for all activities conducted under your account. Notify us immediately if you suspect unauthorized use or access to your account.

6. Accessing, Updating, and Deleting Your Information You may review and update your personal information at any time by logging into your account. To request account deletion, contact us at [email protected]. We will deactivate your account and remove your information from active databases, subject to legal retention requirements.

Retention of Advertising Information. Advertising click identifiers described in Section 2 are kept only for a limited period — currently no longer than 180 days — after which the raw click identifier is removed. Limited hashed, attribution, and reporting information derived from it may be retained for a longer period in accordance with our business and legal requirements.

7. Data Security Measures We implement industry-standard security measures to safeguard your personal information, including encryption, firewalls, and secure servers. Access to your data is limited to authorized personnel who are bound by confidentiality obligations. While we take reasonable steps to protect your data, no method of transmission over the internet is entirely secure. By using the Site, you acknowledge and accept this inherent risk.

8. Cookies and Tracking Technologies We utilize cookies and similar technologies to enhance your browsing experience, track user behavior, and analyze site performance. Cookies may be set by Elite Auto Auctions or by third-party service providers. You may disable cookies through your browser settings, but doing so may affect the functionality of certain features on the Site.

9. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at our discretion. Any changes will be posted on the Site and become effective immediately upon posting. Continued use of the Site after updates constitutes your acceptance of the revised Privacy Policy.

10. Contact Information For questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]
Address: 1005 Congress Avenue, Suite 925 Austin, TX 78701

Thank you for trusting Elite Auto Auctions with your personal information.